Can You Explain The Charges I Get Once I Sign Up?

Updated 2 months ago by Luxee

New subscribers are billed on the day they sign up for the subscription they have chosen.

Quarterly subscribers will be billed on the first week of each Quarter sale going forward. Because of this timing, if you sign up as a new member at the end of the Quarter, it is likely that you will be charged for your second box before you receive your first box. So, you may be receiving two boxes back-to-back, and you will be charged back-to-back as well.

Annual subscribers will receive renewal notification after their 4th box is generated. This can occur between the 10-12th month of the subscription, depending on their original purchase date after the first-year renewal will occur yearly.


How did we do?


Powered by HelpDocs (opens in a new tab)